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Billing Specialist

About Our Company
Welcome to Konica Minolta -- a global business leader in advanced imaging technologies and managed IT solutions, with 37,000 employees and the industry's most complete line of document solutions from multifunctional print/scan devices to high-speed production printers. Our bizhub products have earned the 2012 "Line of the Year" award from Buyers Laboratory, Ltd -- and for the fifth straight year, Konica Minolta has been ranked first in the office MFP category by the Brand Keys Customer Loyalty Engagement Index. We're proud of the growing list of business and professional customers who Count on Konica Minolta.

In Canada, Konica Minolta Business Solutions serves customer needs with a work force of 750 employees and a nationwide network of sales offices and authorized dealers.

Our commitment is to help general business, legal, healthcare and educational customers move information faster, improve quality, reduce costs, enhance security and protect the environment.

Position Description

Billing Specialist





















color:black" class="">Why Konica Minolta?

•You want a rewarding career in a results driven environment?  

•You want to be part of a dynamic and professional team that cares about
customers and have fun doing it?  

•You want to work for a company that is going somewhere? 



The Konica Minolta team has contributed to the world of imaging
technology for many decades.  As we continue to grow and develop more
innovative software, solutions paired with award winning products, we look for
highly engaged people to contribute their talent to the organization. 
Becoming a part of Konica Minolta is joining a team of forward thinkers who
impact the organization and the world of technology! 



When You Join Konica Minolta, you can count on:

•Competitive salary and flexible benefits including employer contributions to
RRSP’s 

•Career advancement in a fast growing global company 

•Being a part of a fun and exciting team that is passionate about offering
solutions 








SUMMARY OF KEY RESPONSIBILITIES
• Maximize Service Billing – Ensures the timely and accurate billing of assigned customer accounts
• Billing Inquires – Provide all internal and external customers with accurate billing information
• Audit Reports  – Work through various SAP reports to ensure invoice accuracy
• Customer Service –  Works to exceed customer’s expectations 
• Adaptable – Is flexible to work various shifts and handle multiple task
• Enforce KM Policy / Procedure – Ensure all policies / Procedures are in place and being followed

KEY RESPONSIBILITIES / DUTIES

• Timely and accurate billing of all customer invoices based on account assignment
• Ensures that all special billing requirements are followed as outlined in the “Cyclical Invoice Information Agreement”
• Review, analyze and action daily, weekly and monthly SAP block reports
• Handle all incoming calls, emails and faxes via call center application
• Investigate and resolve customer billing disputes and ensures that all cancel and rebills, credit or debit memo are processed in a timely manner
• Contact customer to obtain purchase orders, meter reads and other account specific information to ensure accurate invoicing
• Back-up to co-workers during vacations, special projects and other extended leaves
• Perform other duties as assigned by the Billing Manager or Supervisor 

SKILLS/QUALIFICATIONS
• Minimum 2 years of billing experience (preferably in SAP)
• Team Player
• Driven by quality and has strong attention to detail
• Customer Service focused with excellent telephone and email etiquette
• Proficient in Microsoft Excel
Bilingual (written / verbal) would be an asset





















Does this sound like you? If so, awesome!



Give Shape to Your Career at Konica Minolta

As a global leader in enterprise content management, technology optimization
and cloud services, at Konica Minolta you can count on working with a team of
highly qualified professionals who are committed to excellence. Konica Minolta
offers an exciting and challenging workplace where we encourage our employees
to give shape to their ideas.



Our sustainability initiatives have been recognized globally and
received high ratings from socially responsible investing organizations
worldwide, such as Energy Star, Blue Angel, Eco-Mark, EcoLeaf, FTSE4GOOD
Global, Dow Jones Sustainability Index and Ethibel Sustainability Index. We
have also provided the Clean Planet Recycling Program for Konica Minolta
customers to recycle imaging consumables – it is our way of recognizing our
responsibility towards the environment and the well-being of the planet. 



Konica Minolta are proud sponsors of the Toronto Raptors, Toronto
Maple Leafs, Toronto FC, Montreal Canadiens, Ottawa Senators, Edmonton Oilers
and Edmonton Eskimos. For the year 2017, Konica Minolta is a proud sponsor for
the Canada Games, taking place in Winnipeg. The Canada Games are a
nation-building event that celebrates youth, sport, culture and community.





Thank you for your interest in Konica Minolta.



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## Job Category: Administration and Customer Service
## Job Type: Fulltime 
## Street: 5875 Explorer Drive 
## City: Mississauga 
## Province: ON
## Postal Code: L4W 0E1
## Portal: EXT
## Featured Jobs: YES 


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