TECHNICAL PROCESS SPECIALIST
Permanent / Fulltime Opportunity
Purpose of job:
Define, develop, document, recommend, and facilitate activities required to establish new IT processes, and/or facilitate the application of new technologies to support existing IT processes.
• Assess process requirements; complete research and analysis to determine viable solutions; make recommendations for alternatives and enhancements.
• Provide technical expertise on available technologies and processes to improve quality, client satisfaction and cost performance.
• Use appropriate tools to perform problem determination and root cause analysis; illustrate bottlenecks, redundancies, vulnerabilities and opportunities for enhanced efficiency or effectiveness as they relate to IT processes.
• Identify strengths and weaknesses of existing internal IT processes, methods and tools. Present findings and recommendations to process owners and project teams.
Tata Consultancy Services Canada Inc. is committed to meet the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a two week period. We invite you to continue to apply for other opportunities that match your profile