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Software Development Manager, ...

Position Information
  • Job Title
    Software Development Manager, Amazon Flex
  • Location:
    Toronto, ON
  • Job Category:
    IT/Software Development
  • Career Level:
    Manager (Manager/Supervisor of Staff)
  • Reference Code:
Contact Information

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Software Development Manager, Amazon Flex

Want to build a new business in one of the fastest growing and strategic areas of Amazon’s retail business? Interested in leadership position on a small and dynamic start-up that will enable customers to shop Amazon in a brand new way and get their items delivered in less than 1 hour?

Amazon’s new delivery platform, Amazon Flex, aims to delight customers by delivering millions of packages faster than ever before. We are expanding our platform rapidly to new geographies and products from groceries to big-screen TVs in an increasingly complex transportation network. We recently launched Prime Now, Amazon’s newest benefit for Prime members who can now skip a trip to the store by shopping on the Prime Now app for products like paper towels, shampoo, books, toys and batteries with orders delivered right to their door in an hour or less. With Amazon Flex, individuals can now be their own boss while earning up to $25 (plus tips) delivering ultra-fast Prime Now and Restaurant orders. Both Amazon Flex and delivery experience of Prime Now are powered by the Flex App, which is available on iOS and Android. The Flex App works in concert with our advanced logistics systems and technology in the Flex Platform. The Flex App and Platform will allow the delivery partner to onboard, schedule delivery times in advance or on demand, guide them through their deliveries with in-app mapping and navigation, and more. You can find out more about Amazon Flex, our newest delivery innovation, at flex.amazon.com. Come join the team and help us make history!

As part of this new org, we are building new development teams in Toronto. You will be responsible for hiring the development team and working on a version 1.0 product. You will build critical services within the Amazon Flex platform which will help Delivery Partners give our customers a perfect delivery experience.

The successful candidate will:

  • Be responsible for the end to end ownership of a technology team, including setting the technical vision for developing our systems to serve Amazon's needs.

  • Build and manage great software engineers that are responsible for developing and maintaining software that optimizes our transportation network.

  • Be a champion of engineering and operational excellence: establish team metrics for measurement of engineering and operational excellence and a consistent, regular process for assessment and improvement.

  • Establish a consistent, project management framework and excellent development processes to deliver high quality software, in rapid iterations, for business partners in multiple geographies.

  • Show strong business and technical judgment that will accelerate time to market of releases, while incrementally moving our services towards the long term vision.

  • Be responsible for mentoring and developing engineers.

  • Represent the technical organization and evangelize the work to senior leadership.

  • Raise the bar on technical excellence, show thought leadership, and communicate well to different audiences.


  • Bachelor's degree and/or Master's degree in Computer Science or equivalent.

  • A minimum of 3 years of management experience.

  • A minimum of 7 years of relevant development and design experience.

  • Experience in building high-performance, highly-available and scalable distributed systems.

  • Experience with employee development, performance management and delivering results.

  • Problem-solving skills and the abilities to analyze quantitatively, scope technical requirements and effectively prioritize program deliverables.

  • Presentation and written communication skills are essential, as is the ability to build partnerships with senior leaders across a variety of groups throughout Amazon.



  • Proven experience establishing metrics for measurement of engineering and operational excellence.

  • Proven experience in innovative business practices that have been game changing for business evolution.

  • Experience building strategy and executing it with speed and continuous improvement.

Amazon is an Equal Opportunity Affirmative Action Employer - F/M/V/D