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Years of Experience
5+ to 7 Years
60,000.00 - 70,000.00 $ /year Benefits
Job Reference Code
IT Analyst Bilingual English French
About the Job
Staffinity is seeking a Bilingual IT Analyst for our client located in the Burlington, ON area. This a full-time permanent opportunity with a great company. The IT Support Analyst is responsible for providing desktop and network support to staff and clients by responding to request as needed. Areas of support may be installation, configuration and maintenance of staff/client computers. Support includes office equipment maintenance, interfacing with other manufactures, and making recommendations regarding software, upgrades and configurations.
60,000 to 70,000
Responsible for Installation, configuration, upgrade and maintenance of staff/client computers and associated peripherals.
Provide desktop support to staff and clients by Responding to service requests regarding Microsoft office use, user accounts, network connectivity, printing and other technical issues in a timely and efficient manner.
Provides instruction as necessary to staff regarding hardware and software use.
Makes recommendations to AT/IT Services Manager regarding necessary IT software and hardware purchases, upgrades, configurations etc.
Assists with ordering and receiving Staff and client equipment as necessary.
Skills and Knowledge:
MUST be Bilingual in English and French
4+ years’ information technology experience providing desktop and network support; or, a degree or diploma in information technology or related area.
Ability to use keyboard navigation to interact with the Microsoft Windows (7 through 10) environment and other commonly used applications.
Demonstrated experience providing desktop support remotely or by phone and the ability to overcome technical challenges presented when providing remote support.
Demonstrated experience in providing instruction to users from diverse technical backgrounds.
Demonstrated ability to perform analyses to determine organizational needs regarding information technology and communicate recommendations to management.
Strong relationship building skills.
Ability to work autonomously with strong problem solving, critical thinking skills.
Ability to sit, stand, bend, stoop and bend for periods of time
Ability to lift up to 50 pounds
Prolonged periods of telephone and computer usage, and other office equipment
Possess a high degree of initiative, sound judgment and sensitivity in maintaining confidential materials and discretion Conditions of Employment
About Staffinity Inc. We are your trusted bilingual recruiting, short and long-term staffing service provider. Our primary goal has been matching sought-after employers with talented candidates. We are your source to get you in front of desirable employers who are now hiring in your area. Please visit us at http://staffinity.ca