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Curriculum Developer & Trainer


Job Summary

Richmond Hill, ON
Healthcare Services
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Curriculum Developer & Trainer

About the Job

PolicyMedical is at the forefront of life-saving healthcare software, and is heavily connected to the Valley, and to the Canadian and American healthcare ecosystems.

We’re growing rapidly, and in search of a Curriculum Developer and Trainer. If you’re seeking a challenging, dynamic role in the fast-paced, high-energy tech world, this job may be right for you. 

Curriculum Developer & Trainer

We are in the initial stages of redesigning, rebranding, and reworking all informational and instructional content and curriculum/course material for our SaaS-based policy management solution. Your primary goal will be to ensure that our full portfolio of material is fully updated and converted to our new format. This will include, but not be limited to, web content, manuals, course materials, and e-learning curriculum. We are looking to you to expertly lead this process, with support from our highly knowledgeable in-house team of SME’s. 

You’ll also provide consultative feedback on our design and processes, with an eye to improving the existing content, and giving us a solid framework for future stages of development. You should have a strong technical background, with experience authoring, designing, and implementing content, as well as experience in developing curriculum for e-learning software. 

As your secondary focus, you may also be expected to deliver training courses to end-users and system administrators of our solution. Classes are typically delivered virtually, although you may be asked to travel to client sites to deliver on-site training upon occasion. 

You’re someone who is a true self-starter – you’re able to independently able to map out and manage your projects with little direction, have a proven track record of success, and are looking for substantial project that will let you employ all your skills to build something from the ground up.

Practically speaking, some of your responsibilities will include:

  • Review existing course materials and develop a detailed blueprint or course framework that includes relevant learning outcomes and mapping of course activities, assessments and updated resources. 

  • Revision and/or development of content, learning activities and authentic assessments to ensure that they are relevant and appropriate for an online paced course. 

  • Use a collaborative approach to course development that involves interactive planning meetings and review sessions as needed with Service & Product teams. 

  • Manage multiple learning development projects at a time through various phases of production -- analysis, design, development, implementation and evaluation. 

  • Lead the content development, layout and presentation of learning resources for web-based, customer-facing knowledge portal.

  • Monitor, track and expedite actions required for project deliverables, and develop ongoing relationships with internal and external project team members. 

  • Make effective use of any prescribed resources (including legacy documentation and training materials, hands-on system/product experience, and subject-matter-expert interviews) to produce the required content. 

  • Lead and deliver software user/administrator training via virtual or in-person classroom settings.


  • 4+ years of professional experience developing and implementing structured learning materials for software solutions

  • Experience developing solutions and projects within a large, complex corporate environment

  • Expertise in usability principles and user interface design and learner engagement strategies

  • Experience creating compelling course content and engaging learning activities that enhances retention and transfer

  • Expertise in content development for web-based courses including mLearning, eLearning, performance support tools, and various methodologies, such as scenarios, case studies, and skill practice

  • Proven experience delivering end-user and administrator training for software solutions

  • Ability to write effective copy, instructional text, audio scripts video scripts

  • University degree or equivalent work experience related to the fields of adult education, workplace learning or content development  

Nice to haves 

  • Proven experience delivering end-user and administrator training for software solutions is an asset

  • Healthcare industry experience is an asset

  • Experience working with SaaS-based solutions is an asset 

Working at PolicyMedical 

There are many reasons why you’ll love working at PolicyMedical, but two things will probably stand out: autonomy and empowerment. The people we hire are smart and innovative and we don’t smother them with micro management.

We’re a small and nimble innovator in an industry that is undergoing substantial change and growth. We can promise you’ll learn a ton, and see the difference you make with your work.

We’re located in the tech corridor of Richmond Hill, and have a gorgeous space with a modern start-up feel. We believe work shouldn't be done sitting down all the time, so we have an open concept office with multiple meeting rooms to let the creativity flow. We know that sometimes you need to let off a little steam, so we encourage a mix of work and play in the office, and if you want to work from home sometimes, we’re down with that too. Want to know more? Just hit this link!

To begin, click apply, to complete the online assessment.


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